Shipping policy

Shipping Policy

Thank you for choosing MUWU·PET.

Processing Time

All orders are carefully prepared and processed within 3–7 business days after payment confirmation.

Shipping Time

International orders are shipped from China and usually arrive within:

United States: 7–15 business days
Australia: 7–15 business days
United Kingdom: 7–15 business days

Please note that delivery times may vary due to customs clearance, holidays, weather conditions, or other unexpected delays.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees depending on the destination country’s regulations.

Any applicable charges are the responsibility of the customer unless otherwise stated.

Shipping Address

Please ensure your shipping address is accurate before completing your purchase.

MUWU·PET is not responsible for delays or losses caused by incorrect address information.

Contact Us

If you have any questions regarding your order, please contact us:

hello.muwupet@qq.com